I found Shores Car Care online and saw the positive ratings and decided to give them a try. I'm glad I did. No one get's excited about needing repairs, but these guys made it a lot less painful. I was able to walk right in early in the morning before heading in to work. The facility was clean the staff was professional and friendly- Nate made a great first impression I felt good about leaving my car there right away. I went to work and very quickly received an email with a digital inspection report with pictures of the work that needed attention. The service advisor Joe spoke to me on the phone, took some time to explain the repairs and advised me on what needed to be done immediately and let me know what work could be done in in the future. Getting this rolling again asap was a huge priority and they understood that. Joe set reasonable expectations on time and cost. The work was completed sooner than I expected and the final bill was under the estimate. I can appreciate the under-promise over-deliver business model. I had my suspension issue fixed and when I drove off the lot I felt a world of difference. So while I'm not happy about needing to have my car fixed, I'm happy with Shores Car Care for doing the work quickly, professionally and making it easy on me. Thanks guys.