I took my Jeep in for routine maintenance and they found an issue w/my transmission cooler lines before they even started the work. Then, one of the OEM parts they got was defective. Since it was a Saturday afternoon, they couldn't get a new part. However, on Monday, they promptly drove all the way to Monroe, MI to get the part to fix my Jeep! That is service! I will bring all of my vehicles here. My grandmother used to and now I know why. Nate & John are great to work with - knowledgable and couldn't be more friendly! You have a customer for life in me and I have started to refer all of my family as well! Kudos! I am VERY impressed!